Frequently Asked Questions:
What is the minimum term for a subscription plan?
Our subscription plans are totally flexible and only require you to sign up for a month at a time. You can of course sign up for longer periods if you require regular ongoing support. This flexibility is intended to cater for ebbs and flows in your requirements for bioinformatics support.
When can you start work on my project and how long will it take?
In most cases we are ready to start work on your project within a week. Start and completion dates will be provided as part of our quotation for BaaS Projects. For BaaS subscriptions, we generally discuss with you the order of priority for projects and this can be adjusted as required.
How do I get my data to you?
We can provide you a link to upload data to us. If the data is very large, upload speeds may be prohibitive and in these cases it is best to courier us a hard drive containing the data.
Are you able to offer data interpretation across all scientific fields?
We have a multidisciplinary team with expertise across a range of scientific fields, so we are well placed to offer data interpretation for most projects. Please see INSiGENe Pty Ltd – Google Scholar for a list of publications from members of our team. We also have access to a wide range of consultants who can provide interpretation in specialist areas if required.
Should we list you as an author on publications?
Our recommendation is to include relevant members of our team as authors where they meet the authorship criteria. At your request, we will make significant intellectual contributions to project conception and design, analysis and interpretation of data.